Refund policy

At Valtieri Kitchen, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may return eligible items within 30 days of receiving your order. To qualify for a return, the item must be unused, in its original condition, and in the original packaging.

To initiate a return, please contact our customer support team with your order number and reason for the return. Once your request is approved, we will provide return instructions.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used, damaged, or altered after delivery
• Products returned without original packaging
• Clearance, final sale, or personalized items unless defective

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 10 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We may request photos of the item and packaging to assist with resolving the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect upon arrival.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Valtieri Kitchen

Email: support@valtierikitchen.shop

Phone: +44 7985 618221

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Warehouse Address:

75 Chatburn Rd,

Clitheroe,

BB7 2AW,

United Kingdom