Shipping policy

At Valtieri Kitchen, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how we process and ship your orders.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you.

Shipping Rates & Delivery Estimates

We currently offer shipping within the United Kingdom.

Estimated delivery time:

  • Standard Shipping: 1–3 business days after dispatch

Delivery times are estimates and may vary depending on location, courier delays, or external factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your delivery.

Shipping Confirmation

After your order is dispatched, you will receive a shipping confirmation email containing your tracking number and courier details.

Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • Courier service disruptions
  • Weather conditions
  • Peak holiday seasons
  • Customs or logistical issues (if applicable)

Valtieri Kitchen is not responsible for delays caused by third-party carriers.

Incorrect Address

Please ensure all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us immediately at support@valtierikitchen.shop.

Lost or Missing Packages

If your order appears to be lost or missing, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us:

Valtieri Kitchen

Email: support@valtierikitchen.shop

Phone: +44 7985 618221

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Warehouse Address:

75 Chatburn Rd,

Clitheroe,

BB7 2AW,

United Kingdom